Frequently Asked Questions
Where is NZGO Pearl located?
NZGO Pearl is at 200 Karangahape Road, Auckland Central, Auckland 1010, New Zealand.
When can I visit the Auckland store?
NZGO Pearl is open Monday to Friday, 11am to 6pm, and Saturday and Sunday, 11am to 5pm.
Does NZGO Pearl offer local pickup?
Yes. Local pickup is available from the K Road store and is usually ready in four hours.
Does NZGO Pearl offer commissioned or personalised jewellery?
Yes. NZGO Pearl offers free commissioning for personalised pearl jewellery. Contact the store to discuss your request.
What is the 12 Months Total Satisfaction Guarantee?
NZGO Pearl stands behind its jewellery with a 12 Months Total Satisfaction Guarantee. Contact NZGO Pearl if you need support or the terms that apply to your piece.
What pearl jewellery does NZGO Pearl offer?
NZGO Pearl offers pearl earrings, necklaces, bracelets and other pearl jewellery, alongside selected non-pearl jewellery. Available designs can be viewed online or at the Auckland store.
Will every pearl look identical?
Where a design includes pearls, NZGO Pearl uses real pearls only, not imitation or fake pearls. Real pearls can vary in shape, surface, colour and lustre, so product photographs and descriptions should be used as a guide to the character of each design.